Lately, we’ve received comments that people have problems on the verification and top-up on Alipay. And we’ve contact the Alipay global to figure out how these problems occurs and how to solve it. By the way, about how to register an Alipay account via SMS code, we’ve uploaded a video version of step guide. Hope you find it helpful.
Some said they have problems verifying their passports. Verification about your identity is a must-do thing on Alipay. To verify, you will need your passport and a bank card under the same name. Make sure all information you fill in should be 100% authentic.
Tour Pass on Alipay is more like a prepaid card. And to use Tour Pass, you will also have to provide your passport information to verify your credit card or debit card. And make sure your bank card is a VISA card or Master Card, or other cards that Alipay accepted. Notice that Tour Pass is for payment only with a valid date of about 90 days, which is quite nice when on tour. And you can not transfer money to another bank account through Tour Pass.
If you want to transfer money from aboard to another account through Alipay, you will need to have a Chinese bank card. But if you don’t want a Chinese bank card and you need to pay a Chinese supplier, you can ask them to give you their QR code for payment. Then you can pay them through Tour Pass, as it becomes a payment action. One thing is that the the money you can pay with Tour Pass is limited.