{"id":5212,"date":"2020-08-22T16:08:00","date_gmt":"2020-08-22T08:08:00","guid":{"rendered":"https:\/\/mysourcify.com\/?p=5212"},"modified":"2026-11-10T08:42:55","modified_gmt":"2026-11-10T08:42:55","slug":"how-to-do-inquiry-on-1688-com","status":"publish","type":"post","link":"https:\/\/mysourcify.com\/fr\/how-to-do-inquiry-on-1688-com\/","title":{"rendered":"1688.com in English: How to Search, Contact Suppliers and Send Inquiries"},"content":{"rendered":"<p><strong>Short answer:<\/strong> 1688.com still has no full English version, but you can use it in English with your browser&#8217;s translate function. Register a buyer account, search in Chinese or by picture, then message suppliers through the chat (Wangwang) button on each listing, ideally in simple Chinese. Most suppliers only ship within China and expect Chinese payment methods, so overseas buyers usually order through a <a href=\"https:\/\/mysourcify.com\/fr\/china-sourcing-agent\/\">agent de sourcing<\/a>.<\/p>\n\n\n\n<p>1688.com is Alibaba Group&#8217;s marketplace for the Chinese domestic market, and one of the most useful <a href=\"https:\/\/mysourcify.com\/fr\/10-most-useful-chinese-wholesale-websites\/\">Sites web chinois de vente en gros<\/a>. Prices are often lower than on <a href=\"https:\/\/mysourcify.com\/fr\/how-to-buy-from-alibaba-ultimate-guide\/\">Alibaba.com<\/a>, because many of the same factories sell here to Chinese resellers. This guide shows two ways to search and send inquiries on 1688 without speaking Chinese.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-to-know-first\">What to Know Before You Start<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Language:<\/strong> the site and almost all sellers work in Chinese. Browser translation is good enough to browse; for messages, short and simple Chinese works best.<\/li><li><strong>Account:<\/strong> overseas buyers register as individuals; company accounts are for Chinese businesses.<\/li><li><strong>Payment:<\/strong> sellers expect Alipay or a Chinese bank account. 1688 has a cross-border payment option with WorldFirst, but it is only open to companies in some countries and regions.<\/li><li><strong>Shipping:<\/strong> most sellers only deliver within China, so you need an address in China, usually your agent&#8217;s warehouse.<\/li><li><strong>Protection:<\/strong> there is no Trade Assurance for overseas buyers as on Alibaba.com, so check suppliers and goods carefully.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-case-1-inquiry-directly-on-1688-com\">Case 1, inquiry directly on 1688.com<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How to do inquiry on 1688 com\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/xHL6wF20lxM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-1-get-a-translate-tool\">Step 1: Translate the Site<\/h3>\n\n\n\n<p>Open 1688.com in Chrome, right-click anywhere on the page and choose <strong>Translate to English<\/strong> (or your language). Machine translation is word by word and sometimes odd, especially for product titles; when something is unclear, paste it into <a href=\"https:\/\/translate.google.com\/?pli=1\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Google Translate<\/strong><\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2020\/08\/google-translate-1024x518.jpg\" alt=\"google translate\" class=\"wp-image-5216\"\/><figcaption>google translate<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-register\">Step 2: Register a Buyer Account<\/h3>\n\n\n\n<p>Click \u514d\u8d39\u6ce8\u518c (free registration) at the top of the page and sign up as an individual. Some overseas buyers can now register with a non-Chinese mobile number by changing the country code; if yours is not accepted, an agent can search and order for you. An existing Taobao account also works for logging in.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-3-find-products\">Step 3: Find Products and Suppliers<\/h3>\n\n\n\n<p>Search with Chinese keywords (translate your product name first), or use <a href=\"https:\/\/mysourcify.com\/fr\/how-to-use-1688-com-picture-search-like-a-pro\/\">1688 picture search<\/a> to upload a photo and find identical items. Compare several suppliers: check how long the shop has been on 1688, its sales and repeat-buyer figures, and whether it is a factory (\u751f\u4ea7\u5382\u5bb6) or a trader.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-3-do-the-inquiry-with-your-translator\">Step 4: Contact the Supplier and Send Your Inquiry<\/h3>\n\n\n\n<p>Click the chat button (\u65fa\u65fa or \u8054\u7cfb\u4f9b\u5e94\u5546) on the listing to message the seller in your browser. You can also use the desktop app, <a href=\"https:\/\/wangwang.taobao.com\/\"><strong>Ali Wangwang<\/strong><\/a>, but it is not required. Once a conversation starts, many suppliers will suggest moving to WeChat.<\/p>\n\n\n\n<p>Keep messages short, one question per line. These phrases cover most first inquiries:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th>Ask in Chinese<\/th><th>Meaning<\/th><\/tr><\/thead><tbody><tr><td>\u4f60\u597d\uff0c\u8fd9\u6b3e\u4ea7\u54c1\u6700\u4f4e\u8d77\u8ba2\u91cf\u662f\u591a\u5c11\uff1f<\/td><td>Hello, what is the minimum order quantity for this product?<\/td><\/tr><tr><td>100\u4ef6\u548c500\u4ef6\u7684\u4ef7\u683c\u5206\u522b\u662f\u591a\u5c11\uff1f<\/td><td>What is the price for 100 and for 500 pieces?<\/td><\/tr><tr><td>\u6709\u73b0\u8d27\u5417\uff1f\u5982\u679c\u9700\u8981\u751f\u4ea7\uff0c\u8981\u51e0\u5929\uff1f<\/td><td>Is it in stock? If it needs to be made, how many days?<\/td><\/tr><tr><td>\u53ef\u4ee5\u5b9a\u5236Logo\u548c\u5305\u88c5\u5417\uff1f<\/td><td>Can you customise the logo and packaging?<\/td><\/tr><tr><td>\u4e00\u7bb1\u88c5\u591a\u5c11\u4ef6\uff1f\u5916\u7bb1\u5c3a\u5bf8\u548c\u91cd\u91cf\u662f\u591a\u5c11\uff1f<\/td><td>How many pieces per carton? What are the carton size and weight?<\/td><\/tr><tr><td>\u53ef\u4ee5\u53d1\u5230\u4e49\u4e4c\u5417\uff1f\u8fd0\u8d39\u591a\u5c11\uff1f<\/td><td>Can you ship to Yiwu? How much is the shipping?<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>For custom products, send photos and a short specification with sizes, materials and quantity. Reply times are usually fast during Chinese working hours.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-case-2-inquiry-use-the-sup-chrome-extension-on-1688-com\">Case 2, inquiry use the Sup Chrome Extension  on 1688.com<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How To Use SUP Google Extension?\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/aaA1o0BWbJ8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-1-installation-sup-chrome-extension\">Step 1: Installation Sup Chrome Extension<\/h3>\n\n\n\n<p>Of course, we have to install the extension to our Chrome browser, here&#8217;s the link: <a href=\"https:\/\/chrome.google.com\/webstore\/detail\/supdropshipping\/hncfkjkbikpgeicjhcipbjcdjejokbek\">Sup Extension<\/a> . You&#8217;ll see find this page bellow:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2022\/01\/sup-extension-1024x683.jpg\" alt=\"\" class=\"wp-image-11644\"\/><\/figure>\n\n\n\n<p> Then Click on <strong>Add extension<\/strong>, done! (note you have to use Chrome browser) <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2022\/01\/1-7-2.png\" alt=\"\" class=\"wp-image-11645\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-sign-up-and-login\">Step 2: Sign up and Login<\/h3>\n\n\n\n<p>After installation, simply click on the\u00a0<strong>extensions<\/strong>\u00a0button on the top right corner, and click on SUPDrpshipping. We recommend you click the\u00a0<strong>pin button<\/strong>\u00a0to pin SUP to your navigation bar. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2022\/01\/2-1.png\" alt=\"\" class=\"wp-image-11648\"\/><\/figure>\n\n\n\n<p>Please sign up with SupDropshipping and then login.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2022\/01\/login.jpg\" alt=\"\" class=\"wp-image-11646\"\/><\/figure>\n\n\n\n<p>When you have successfully login to your account, you can check your account status here.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2022\/01\/loginin.jpg\" alt=\"\" class=\"wp-image-11649\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-3-sourcing-from-1688-with-sup-chrome-extension\">Step 3: Sourcing from 1688 with SUP Chrome Extension<\/h3>\n\n\n\n<p>This Extension is amazing, you can source any products from Amazon, Dhgate, eBay, Aliexpress, Etsy, Taobao, Myshopify, etc. Just choose a picture on those websites, then the extension will return all the available suppliers on 1688.com.<\/p>\n\n\n\n<p>For eg. Go to Amazon and find a product. Click on the\u00a0<strong>SUP icon<\/strong>\u00a0on the right side. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2022\/01\/find-better-price-1024x683.jpg\" alt=\"\" class=\"wp-image-11650\"\/><\/figure>\n\n\n\n<p>Then choose the product picture and click on\u00a0<strong>Find Better Price<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2022\/01\/find-a-better-1024x683.jpg\" alt=\"\" class=\"wp-image-11651\"\/><\/figure>\n\n\n\n<p>Then you&#8217;ll find all the available supplier on 1688, you can visit the product page on 1688. Plus, you can import the product to your own store and start <strong><a href=\"https:\/\/www.supdropshipping.com\/article\/tutorial-on-sup-chrome-extension\/\">1688 Dropshipping<\/a><\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mysourcify.com\/wp-content\/uploads\/2022\/01\/find-1688-dropshipping-supplier-1024x683.jpg\" alt=\"\" class=\"wp-image-11652\"\/><figcaption>1688 Dropshipping<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-paying-and-shipping\">Paying and Shipping from 1688<\/h2>\n\n\n\n<p>This is where most overseas buyers get stuck. Sellers expect payment through Alipay linked to a Chinese bank account, and most only ship to addresses in China. A sourcing agent solves both: you pay the agent once by international transfer, the agent pays the sellers, receives the goods in China, checks them, combines orders from different sellers and ships them to you. See our <a href=\"https:\/\/mysourcify.com\/fr\/shipping-solutions\/\">shipping solutions<\/a>, et <a href=\"https:\/\/mysourcify.com\/fr\/sourcing-agent\/\">how to choose a reliable sourcing agent<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faq\">FAQ<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-can-i-order-directly-from-1688\">Can I order directly from 1688 as a foreigner?<\/h3>\n\n\n\n<p>Yes, if you can register, pay with Alipay and receive the goods at an address in China. If you cannot do all three, use an agent or buy on Alibaba.com instead.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-pay-from-overseas\">How can I pay a 1688 supplier from a bank account outside China?<\/h3>\n\n\n\n<p>Most 1688 sellers cannot receive international bank transfers. Your options are Alipay, 1688&#8217;s cross-border payment with WorldFirst if your company is in an eligible country or region, or paying a sourcing agent who pays the sellers in China.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-does-1688-ship-abroad\">Does 1688 ship to my country?<\/h3>\n\n\n\n<p>A few sellers offer international shipping, but most deliver only within China. Goods are normally sent to an agent or forwarder in China and shipped abroad from there.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-wangwang-account\">Do I need a separate Ali Wangwang account?<\/h3>\n\n\n\n<p>No. Log in to 1688 and click the chat button on any listing; your 1688 or Taobao account works for chatting.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1688-vs-alibaba\">Is 1688 cheaper than Alibaba.com?<\/h3>\n\n\n\n<p>Unit prices are often lower, but add domestic delivery, agent fees and international freight before you compare. For small one-off orders, <a href=\"https:\/\/mysourcify.com\/fr\/how-to-buy-from-alibaba-ultimate-guide\/\">buying on Alibaba.com<\/a> can work out simpler.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-default is-layout-flow wp-block-quote-is-layout-flow\"><p><em>Want us to source from 1688 for you? We search, contact suppliers, pay, inspect and ship. <\/em><a href=\"https:\/\/mysourcify.com\/fr\/sourcing-purchasing\/\">Contactez nous<\/a><em> with the products you need.<\/em><\/p><\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Short answer: 1688.com still has no full English version, but you can use it in English with your browser&#8217;s translate function. Register a buyer account, search in Chinese or by picture, then message suppliers through the chat (Wangwang) button on each listing, ideally in simple Chinese. Most suppliers only ship within China and expect Chinese [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5213,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[67,65,36,37],"class_list":["post-5212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-china-sourcing-tips","tag-1688-com","tag-chinese-wholesale-websites","tag-import-from-china","tag-importing-from-china"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>1688.com in English: How to Search, Contact Suppliers and Send Inquiries - My Sourcify<\/title>\n<meta name=\"description\" content=\"How to use 1688.com in English: translate the site, register, search by keyword or picture, and message suppliers with ready-to-use Chinese phrases.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1688.com in English: How to Search, Contact Suppliers and Send Inquiries - 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